• INTERNATIONAL | Do you ship overseas? - No. We don't ship eggs overseas. If you're ordering eggs to take on a flight with you, you export at your own risk. We are responsible for sending fresh, quality eggs, prepping them professionally and shipping on time. We are not able to refund or replace because of: Ordering too late, Poor hatch rates due to extended shipping/ travel conditions, or your customs denying entry. Thanks for understanding, but these things would be outside of our control, and you would be taking that risk. Delays happen sometimes due to shippers, weather etc which are outside of our control once they leave us. Our expert packaging takes this into account. Important: The best way is to build in extra time by ordering early, or upgrading shipping to overnight/2nd day air. Do not make the mistake of going online and getting advice from impractical commentators who tell you that they won't hatch unless you order at the last minute. Ordering at the last minute does not increase hatchability virtually at all. It just increases the possibility that they miss your flight.
  
• UPGRADES/ CHANGES | Can I change my order/ my shipping?  As a courtesy to our customers, upgrades, changes and customizations may be available, if your order has not yet dispatched. If you have requested and received a quote, please approve it by selecting the relevant amount in the dropdown (on the right on this listing https://www.ebay.com/itm/156078921036 under "Quoted Upgrade"), so we can dispatch your order speedily. 
  
• HATCH RATES |  What is a typical hatch rate? It's never good to "count your chickens before they hatch"; we have found that most of our "100% club" are people who have professional/ industrial incubators. I would consider a 80-90% rate Excellent. Slightly below (50's 60's 70's), Totally Fine; but when you get into 50 and below that, there might be some kind of an issue. For small batches of 6, each egg is 16% so rates can really vary massively. That's why many of our listings usually include at least one free egg to improve your success rate.**  Obviously no one (not even a hen!) can tell if a chick will hatch. Eggs that don't develop aren't necessarily infertile at the start, and there are a number of things genetically or environmentally which can go wrong early in the process. The fact is, even in nature, even under the best conditions, some eggs within a clutch might not hatch. We do constantly monitor fertility with our own incubation to ensure we're sending quality eggs. But even if we do provide fresh quality eggs, fast shipping and expert packaging, please don't expect to be in the 100% club.. It's a very exclusive club! If you make it, good for you, you may even be highlighted in the reviews, but don't expect to attain to that. Aim for above 50, most of our customers get well above that, and if you should encounter a serious issue, please reach out to us first, so we are at least made aware, and can assist you with a solution. You'll find us very reasonable and our customer care very personal, knowledgable and professional.  
  
• PRICING | What is your pricing structure? We've heard we're cheap and expensive! We try to offer flexible pricing - listings that include shipping and listings that don't, so you can upgrade/ downgrade shipping depending where you live. Our aim is not to be the cheapest, but to be the best. We could be slightly cheaper, if we cut corners. We don't do that. If you add up the cost of: - Expedited Shipping, External box, Internal box, Individual bubble bags, External bubble bags, Bubble wrap, Attic thermal insulation, Hot melt tape, Ebay seller fees, Ebay advertising fees, 1/2 hr per pro package employee costs (min), customer service costs, and production costs, We honestly really don't come out with much. Sometimes shipping to some locations actually puts me in negative territory. We can assure you we're not getting rich off this.
• SEXING EGGS | Can you send me female eggs? Unfortunately there is no way to determine if a fertile egg will be a male or female because in the current dormant pre-incubation stage, the fertile material is only visible on a microscopic level until the egg begins to be incubated. It is just not impossible to tell, and it technically could go either way 50-50 (on large quantities), but for small quantities, it can be off to either way by quite a bit sometimes, because each egg represents a big chunk of the whole, some batches might be more female, some more males, just depends. If someone tells you they can sex an egg it's just not right. These methods are akin to dowsing water or using a divining rod, and don't scientifically beat the 50-50 chance unless by accident, though some might swear by it, we cannot in good conscience tell people confidently as others, this is a male egg, this is a female egg, as we don't subscribe to those methods  
• SHIPPING DELAY | What happens if my shipment is late? In nature they lay an egg a day for quite a number of days and they stay dormant all that time, only then do they begin incubating all at once and they hatch all at the same time. Obviously manual incubation methods with shipped eggs don't compare with nature, but we have found that no matter what the self proclaimed keyboard experts say, a couple days either way doesn't make much difference especially if the eggs are fresh and expertly packed. Though we can't guarantee carrier speeds, if your shipment is late please don't hesitate to let our customer care know. 
• SHIPPING REDIRECT | I've sent my shipment to the wrong address, can you redirect? Certain services do (from the customer / shipper end) allow this, certain don't. Please let us know if you have an issue in this regard.   
• COLORATION | One of my chicks have some lighter feathers when they hatched, is this normal? Just like you'll have a variety in egg colors from dark brown to light brown, Rhode Island Red chicks can sometimes display unexpected feather colors due to genetic factors. It's nothing to worry about and within a couple weeks will grow out. Our flock is unmixed, we only breed Rhode Island Reds. We have sourced our flock from reputable sources over the years and we breed for hardiness primarily. Sometimes Rhode Island Reds will have lighter feathers when they first come out as chicks, to more or less degree. This will be indistinguishable and standard breed genetics will be visible within a short time. 
• REVIEW | I made an incorrect feedback, how do I change it? Most feedback is permanent and can't be changed. If you have any issue at all, please give us the opportunity to fix it, by taking a minute to let us know. There are a limited number of situations where it is sometimes possible to send a revision request to a buyer but this process is very difficult and certain things are permanent. Bottom line is, any issue at all just let us know by clicking on our profile and contact seller, and we'll fix it Speedily.. it's in our name!

• Before Incubation - Keep at room temperature before incubation; Keep pointy side/ narrower end down in cartons / trays.
• When ready to incubate - Place under a broody hen or in a pre-heated incubator! 
• Temperature & humidity - Follow incubator recommendations; we do ours at 99.5 F, with humidity around 55-60% & raised to around 65-70% the last 3 days.

Download Hatching Guide pdf